FAQ

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Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping & Delivery

Ready Products: As soon as you can pick up the item.

Custom Made Order: Ready in Just 7-10 Days.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Warranty & Repair

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects for a lifetime time.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Returns & Refunds

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

Lifetime WARRANTY

Committed to ensuring the quality of your purchase

Worldwide shipping

Ship anywhere, rates available at checkout.

WHATSAPP SUPPORT

Whatsapp Us: +852 6577 0481

OWN FACTORY

Direct Jewellery Factory